Terms and Conditions for the PreSales Handbook website and related courses

1. Introduction Welcome to PreSales Handbook! These Terms and Conditions govern your use of our website and our course selling services. By accessing our site and enrolling in our courses, you agree to these Terms and Conditions in full. Please also review our Privacy Policy which governs the collection and use of personal information.

2. Intellectual Property Rights Other than the content you own, under these Terms, PreSales Handbook and/or its licensors own all the intellectual property rights and materials contained in this Website. You are granted a limited license only for purposes of viewing the material and participating in the courses.

3. Restrictions You are specifically restricted from:

  • Publishing any Website material in any media without proper attribution;
  • Selling, sublicensing, and/or otherwise commercializing any Website material;
  • Publicly performing and/or showing any Website material;
  • Using this Website in any way that is, or may be, damaging to this Website;
  • Using this Website in any way that impacts user access to this Website;
  • Using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business entity.

4. Course Enrollment

  • Courses are available after registration and payment.
  • The fees for the courses are stated on our website and must be paid in full before access is granted.
  • All fees are non-refundable except in the case of course cancellation by PreSales Handbook.

5. Cancellation and Refund Policy

  • Users can cancel their enrollment within 14 days of registration and receive a full refund provided the course has not yet been accessed.
  • No refunds shall be offered once the user has accessed any course content.
  • PreSales Handbook reserves the right to cancel a course due to low enrollment or other circumstances which would make the course non-viable. If we cancel a course, registrants will be offered a full refund.

6. User Accounts When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

7. Confidentiality Your personal information and course data are confidential and will not be shared with third parties except as required by law.

8. Accessibility Our website aims to be accessible by all users, including those with disabilities. For more information on our accessibility features, please contact [Your Contact Information].

9. User Conduct Users are expected to behave in a respectful and lawful manner in all interactions associated with our courses. Harassment, discrimination, and other forms of inappropriate behavior will not be tolerated and may result in termination of your access to our services.

10. Limitation of Liability In no event shall PreSales Handbook, nor any of its officers, directors, and employees, be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract or otherwise.

11. Indemnification You hereby indemnify to the fullest extent PreSales Handbook from and against any and/or all liabilities, costs, demands, causes of action, damages, and expenses arising in any way related to your breach of any of the provisions of these Terms.

12. Severability If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

13. Variation of Terms PreSales Handbook is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing use of this Website.

14. Assignment PreSales Handbook is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

15. Force Majeure PreSales Handbook is not liable for any failure to perform due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, and governmental actions.

16. Dispute Resolution Any disputes arising out of or related to these Terms and Conditions and our services shall first be attempted to be resolved through mediation. If mediation is unsuccessful, disputes will be resolved through binding arbitration.

17. Entire Agreement These Terms constitute the entire agreement between PreSales Handbook and you in relation to your use of this Website, and supersede all prior agreements and understandings.

18. Governing Law & Jurisdiction These Terms will be governed by and interpreted in accordance with the laws of Bavaria, Germany. You agree to submit to the non-exclusive jurisdiction of the state and federal courts located in Bavaria, Germany for the resolution of any disputes.

19. Course Content Updates and Availability We reserve the right to make changes and updates to the content of our courses at any time to ensure accuracy and relevance. We will notify users of significant changes through email or a notice on our platform. Please be aware that our services may be subject to downtimes, both scheduled and unscheduled, for maintenance or upgrades. We will make every effort to communicate any significant downtime in advance.

20. Technology Requirements Access to our courses requires a stable internet connection, specific software (such as [list relevant browsers, Flash, PDF reader, etc.]), and compatible hardware (such as a computer or mobile device that meets our system requirements). It is your responsibility to ensure your technology is compatible with our requirements to effectively engage with our content.

21. Intellectual Property of User-Generated Content Any content created and shared by users on our platform (e.g., posts in forums, assignments) remains the intellectual property of the user. By posting content, you grant PreSales Handbook a non-exclusive, royalty-free license to use, reproduce, adapt, publish, and display this content for the purpose of operating and improving our platform. This license extends to our marketing and promotional activities without further compensation unless prohibited by law.

22. Links to Other Websites Our platform may contain links to third-party websites not owned or controlled by PreSales Handbook. These links are provided for convenience only and do not imply endorsement of, or association with, these sites. We are not responsible for the content or practices of any linked website.

23. Course Specific Rules Different courses may have specific rules or additional terms, which will be made available within the course descriptions. By enrolling in any course, you agree to comply with these specific rules.

24. Promotions and Discounts From time to time, we may offer promotions and discounts. The terms and conditions of these offers will be specified at the time of the promotion. Promotions cannot be combined with any other offers or discounts and are subject to availability.

25. Complaints and Feedback Procedures We welcome feedback and address complaints regarding our courses and services. Please submit feedback or complaints via [email contact or platform link]. We are committed to addressing your concerns promptly and effectively.

26. Modifications to Terms We may modify these Terms at any time. Changes will be effectively communicated to users through email notifications or prominent notices on our website. Your continued use of our platform after such changes have been notified will constitute your consent to such changes.

27. Contact Information For any questions or inquiries regarding technical support, billing, or legal issues, please contact us at:

  • Email: johannes.hangl@presales-handbook.com
  • Phone: +49 1781864881
  • Address: Kapellenstr.28, DE-83527 Haag

28. Minors If you are under the age of 18, you must have parental consent to use our platform and enroll in courses. Parents or guardians are encouraged to discuss these Terms with minors to ensure they understand them.

29. Severability If any provision of these Terms is found to be invalid, illegal, or unenforceable under any applicable law, such invalidity, illegality, or unenforceability shall not affect the other provisions of these Terms, which shall remain in full force and effect. Any invalid, illegal, or unenforceable provision shall be replaced by a valid provision that most closely matches the intent of the original provision.